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FAQ

PAYMENT

We accept Credit Card/Paypal

 

SHIPPING DESTINATIONS

Ships Worldwide

 

PROCESSING TIMES

It may take 1-2 business days to process your order. We ship Monday through Friday, excluding weekends and holidays. 

 

HONGKONG SHIPPING

We use SF expedited shipping service that arrives within 1-5 business days from the date your order has been shipped. 

 

INTERNATIONAL SHIPPING

We use air shipping service that arrives within 6-16 business days from the date your order has been shipped (shipping time varies per destination). Please note that this does not include customs processing delays.
*Sometimes delays may occur depending on mailing volume and customs at postal offices.

 

 

RETURNS & EXCHANGES

7 Day Returns

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it.

You'll receive your refund in the original form of payment. Unfortunately, we cannot refund duties, taxes, or shipping charges.
 

Email us at impeterpeter@gmail.com with the reason you wish to return or exchange the product and we will guide you with the process.

Please note that all postage costs must be covered by the customer, unless the product is faulty.

If you received a product or the wrong item, please email us at impeterpeter@gmail.com so we can make it right!

 

 

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